This is a convenience translation. The Russian version of the document is legally binding. Russian version
Terms of Service (public offer)
Version of October 31, 2026. The current version is always available at slafy.co/en/terms.
Parties
This Agreement is concluded between the User and the person providing the Services (hereinafter the Contractor). Information about the Contractor and contact details are given in Section 19 and on the Contacts page.
| Role | What it does |
|---|---|
| Contractor | Provides the Services to Customers and acts as the personal data operator under the laws of the Russian Federation |
1. Terms and definitions
Service means the website slafy.co, the web chat, the application programming interface (API) at slafy.co/v1 and the Slafy IDE application, through which access to AI Models is provided.
AI Models means language and generative models by third-party developers, access to which is provided through the Service. The list of models and their prices are given on the Pricing page.
User means an individual who has registered with the Service.
Customer means a User who has paid for the Services.
Account means the User's account in the Service.
Tokens means notional units for accounting for the volume of Services, credited to the Account Balance and debited when AI Models are accessed. Tokens are not money, currency, electronic money, digital currency or any other means of payment, have no independent consumer value outside the Service, and may not be exchanged for money, withdrawn from the Service or transferred to third parties, except as expressly provided for by this Agreement.
Account Balance means accounting information reflecting the number of Tokens credited to the Customer. The Account Balance is not a bank account and is not a payment instrument.
Services means providing the Customer with access to AI Models through the Service in the volume paid for with Tokens.
Results means texts, code, images and other data generated by AI Models in response to the User's requests.
2. Subject of the Agreement
2.1. Registration with the Service and the starting amount of Tokens credited upon registration are provided to the User free of charge and “as is”, without any guarantee of uninterrupted or error-free operation.
2.2. At the Customer's request, the Contractor provides the Services for a fee. The Customer undertakes to pay for them in the manner set out in Section 7.
2.3. The Services are provided by crediting Tokens to the Account Balance and subsequently debiting them for each request to AI Models based on the actual volume of the request and response, or for each generated image, at the rates given on the Pricing page.
2.4. The Contractor determines the list of AI Models and the rates at its own discretion and displays them in the Service interface. AI Models may be changed, replaced or discontinued by their developers.
2.5. The Slafy IDE application is provided to the User free of charge under a simple non-exclusive license “as is” for use on the User's own devices. The application's requests to AI Models through the Account are paid for with Tokens on general terms.
2.6. This Agreement is a public offer in accordance with Clause 2 of Article 437 of the Civil Code of the Russian Federation.
3. Acceptance of the offer
3.1. Acceptance with respect to free access to the Service is the registration of an Account or the start of use of the Service.
3.2. Acceptance with respect to the purchase of Services is the Customer making a payment. By making a payment, the Customer confirms that they have read and agree to this Agreement, the Payment and Refund Rules and the Privacy Policy.
4. Rules of use
4.1. The User may not use the Service and the Results for purposes prohibited by the laws of the Russian Federation, including to create and distribute information whose distribution is prohibited, malicious software, or materials that infringe the rights of third parties, or for fraud, spam and attacks on information systems.
4.2. The following are not allowed: attempts to circumvent restrictions and Token accounting, automated mass registration of Accounts, load on the Service that prevents it from working for other Users, and violation of the terms of use set by the developers of AI Models.
4.3. The User should not submit to AI Models information constituting a state secret or other secret protected by law, or other people's personal data without a legal basis.
5. Account and access keys
5.1. Access to the Service is provided by username and password. The User is responsible for keeping their password, API keys and Slafy IDE sign-in secure and is liable for all actions and requests made using them.
5.2. Transferring the Account and API keys to third parties, as well as selling, exchanging or renting out the Account, is not allowed.
5.3. No email address is requested at registration. Access to the Account can be restored through support upon confirmation of Account ownership.
6. Procedure and timing of the Services
6.1. Tokens are credited to the Account Balance automatically after payment is received, within no more than 24 hours.
6.2. The Service, with respect to crediting, is deemed rendered when the Tokens are credited to the Account Balance. Tokens are debited when an AI Model is accessed. The actual amount debited is shown under each response in the chat and in the request history.
6.3. Requests that end with an error of the AI Model or the Service are not charged. If a request is interrupted before the AI Model reports the exact volume, the charge is calculated based on the volume of the request and the response actually received.
6.4. If it is technically impossible to provide a paid Service, the Contractor refunds the amount paid in full within no more than 10 business days.
7. Cost of the Services and payment procedure
7.1. The cost of the Services is shown in the Service interface in rubles of the Russian Federation.
7.2. Payment is made by the following method:
| Payment method | Contractor | Settlement currency |
|---|---|---|
| Bank card issued in the Russian Federation, via TBank JSC | Contractor | Russian ruble |
7.3. The minimum payment amount is 100 rubles.
7.4. A document confirming payment is sent to the Customer in the manner prescribed by the laws of the Russian Federation.
7.5. Fees withheld by banks and payment services are not reimbursed by the Contractor.
7.6. Referral program. The User receives a personal link in their Personal Account on the “Invite friends” page. If a new User (referral) registers using this link, then for each top-up of the referral's balance by bank card, the inviter is credited Tokens as a percentage of the top-up amount. The percentage is shown on the same page and may be changed by the Contractor; rewards already credited remain in place.
7.7. Tokens under the referral program are credited free of charge, are not exchangeable for money and are not refundable (Clause 8.4). If the referral's payment is refunded, the corresponding reward is canceled and debited from the inviter's balance. The Contractor may cancel rewards and exclude the User from the referral program if they register accounts for themselves, deceive the payment system or commit other abuses.
8. Acceptance of the Services and refund terms
8.1. The Customer may withdraw from the contract at any time before the Service is actually rendered. In this case, the amount paid is refunded in full.
8.2. The Customer may withdraw from the contract while the Service is being rendered, provided that the Contractor is reimbursed for the expenses actually incurred, including payment service fees. Refunds are made in accordance with Article 32 of the Law of the Russian Federation “On Protection of Consumer Rights” and Article 782 of the Civil Code of the Russian Federation.
8.3. Clauses 8.1 and 8.2 do not apply to Tokens spent on requests to AI Models, since the corresponding Service has been rendered and consumed.
8.4. The unspent balance of paid Tokens is refundable at the rate at which they were purchased, less the expenses actually incurred. Tokens credited free of charge, including upon registration, are not refundable.
8.5. A refund request is sent to support@slafy.co stating the payment date, amount and Account username. The review period is 10 business days. The refund is made by the same method that was used for payment.
8.6. The detailed procedure is set out on the Payments and refunds page.
9. Age restrictions
9.1. Payment for the Services is available to persons who have reached the age of 18.
9.2. By making a payment, the Customer confirms that they have reached the age of 18 or are making the payment with the consent of their legal representatives.
9.3. Upon receiving a request from a minor's legal representative, the Contractor considers the refund as a priority.
10. Rights and obligations of the parties
10.1. The Contractor may: change the set of AI Models, the rates and the features of the Service; set limits on request frequency; restrict, suspend and terminate the User's access to the Service in case of violation of this Agreement or the law; carry out maintenance.
10.2. The Contractor undertakes to provide the paid Services in the volume and within the time limits set out in Section 6, and to make reasonable efforts to keep the Service operational.
10.3. The User undertakes to comply with this Agreement and the laws of the Russian Federation, to check the Results on their own before using them, and not to use the Service in the ways listed in Section 4.
11. Account blocking
11.1. In case of violation of this Agreement, the Contractor may restrict or terminate the User's access to the Service and disable their API keys.
11.2. If the Account is blocked, the unspent balance of paid Tokens remains with the Account for the duration of the block and becomes available once it is lifted. In case of a permanent block, the Customer may request a refund of the unspent balance in accordance with Clause 8.4.
12. Personal data
12.1. Personal data is processed in accordance with the Privacy Policy, which is an integral part of this Agreement.
13. Results and intellectual property
13.1. Results are generated by AI Models automatically, may contain inaccuracies and errors, and do not constitute professional advice. The Contractor does not guarantee their accuracy, completeness or fitness for a particular purpose.
13.2. Actions of the agent in Slafy IDE involving project files and commands are performed upon the User's confirmation or, if the User has enabled auto mode, without separate confirmation. The User is responsible for enabling auto mode and for the consequences of the actions performed.
13.3. The Contractor claims no rights to the Results. The User uses the Results independently, taking into account the law and the terms of the developers of AI Models.
13.4. The names of AI Models and related designations are trademarks of their respective owners (Anthropic, OpenAI, Google, xAI, DeepSeek, Moonshot AI, Zhipu AI and others). The Contractor is not affiliated with them and does not represent their interests.
14. Limitation of liability
14.1. The Contractor is not liable for the inability to provide the Services for reasons beyond its control, including failures of communication networks, unavailability of AI Models at their developers, and actions of payment systems.
14.2. The Contractor is not liable for the consequences of using the Results, including changes to files and commands executed in Slafy IDE.
14.3. The Contractor's total liability is limited to the amount paid by the Customer over the last 3 months, unless otherwise provided by consumer protection law.
15. Force majeure
15.1. The parties are released from liability for failure to perform their obligations if it is caused by force majeure.
16. Consumer rights
16.1. A Customer purchasing the Services for personal needs enjoys the rights provided for by the Law of the Russian Federation “On Protection of Consumer Rights”.
16.2. Terms of this Agreement that infringe the consumer's rights compared to the law are deemed invalid under Article 16 of the said Law and do not apply.
16.3. The Customer may apply to Rospotrebnadzor (the Russian consumer protection authority) and to the court.
17. Term and amendment of the Agreement
17.1. The Agreement is effective from the moment of acceptance until the offer is withdrawn by the Contractor.
17.2. The Contractor may amend the Agreement. The new version is published at slafy.co/en/terms with the version date. Services already rendered are governed by the version in effect at the time of payment.
17.3. If the Service is discontinued, the Contractor publishes a notice on the website at least 10 calendar days before the discontinuation date. During this period, the Customer may request a refund of the unspent Token balance in accordance with Clause 8.4.
18. Dispute resolution
18.1. This Agreement is governed by the law of the Russian Federation.
18.2. The parties take measures to settle disputes out of court. A claim is sent to support@slafy.co; the response period is 30 calendar days.
18.3. If no agreement is reached, the dispute is resolved by a court. A Customer who is a consumer may file a claim at their choice in accordance with Article 17 of the Law of the Russian Federation “On Protection of Consumer Rights”.
19. Contacts
Contractor's email: support@slafy.co. Support on Telegram: t.me/Sawasdee_krap.
All contacts: slafy.co/en/contacts.